Customer segmentation analytics break your audience into distinct groups based on behavior, demographics, or purchase history. For D2C brands, it’s about targeting the right message to the right customers. The more precise you get with your marketing, the more likely you are to see higher conversion rates and better retention.
Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.
Segments is a powerful customer data analytics tool designed to turn raw data into actionable insights. Built by former LinkedIn data scientists, Segments helps marketers surface the most effective customer segments for their campaigns and sync them across platforms like Klaviyo, Meta, Google, and more. With AI-driven features like 50+ pre-built segments, natural language queries, and deep product insights, Segments empowers brands to deliver the right message to the right audience at the right time.
Decile is a customer data & analytics tool that was built by and for marketers to help brands grow profitably. We believe that a brand's most valuable asset is their first-party data, but getting actionable insights from that data can be difficult, costly, and time consuming. Decile appends existing 1P data with additional attributes to help you quickly and easily understand the traits and behaviors of your customers. From there, you can analyze the traits and behaviors of your top customers to acquire and retain more like them.
Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.
Record all your website visitors' sessions. Get heatmaps for all your pages generated automatically. Filter your data any way you want to find exactly what you are looking for. And find your website problems quickly with a friction score.
Analyze user behavior in ways never possible before. Smartlook records users on websites and in mobile apps. With features that allow you to find useful information across thousands of recordings in no time.
AiTrillion is an all-in-one Shopify marketing automation platform designed to unify email marketing, loyalty rewards, web push, product reviews, SMS, AI-powered segmentation, and more—helping D2C brands personalize at scale and boost customer engagement across every touchpoint.
Everything you need to build a better D2C brand, business and tech stack.
